Terms of Service

By using Actify, you agree to these Terms and any posted updates. Facility administrators are responsible for ensuring staff use the platform according to internal policy and applicable regulation.

ACTIFY must be used for lawful care operations. Facilities are responsible for maintaining accurate account data, staff access permissions, and proper handling of credentials.

Admins manage users and roles. Use of shared credentials is discouraged. All actions can appear in an Audit Trail for compliance and troubleshooting.

Each user should access the platform through their own account. Shared credentials and unauthorized account access are prohibited. Facilities should promptly remove access for separated staff.

Actify software, branding, and product materials are protected intellectual property. Facilities retain ownership of their own data entered into the platform.

Users may not misuse the service, attempt unauthorized access, upload malicious code, or use the platform in ways that violate law or resident privacy obligations.

We aim for reliable uptime and safe updates. Temporary interruptions may occur for maintenance, incident response, or infrastructure events outside direct control.

We may update functionality, interfaces, and workflows to improve performance, security, or usability.

Access may be suspended or terminated for misuse, security risk, or non-compliance with these Terms. Facilities can discontinue use at any time, subject to account and billing agreements.

Actify supports operational documentation and workflow management. Facilities remain responsible for care decisions, clinical judgment, and compliance execution.

To the extent permitted by law, Actify is not liable for indirect, incidental, or consequential damages resulting from use of the service.

Data retention follows configured facility policies, including Retention. Exported reports should be handled under your facility governance.

These Terms may be updated periodically. Continued use after updates means acceptance of the revised Terms.

For questions about these Terms, contact actifysupport@gmail.com.